Terms of Service.

Acceptance of Terms

By accessing or using any ORVYN website, platform, product, or service (collectively, the "Services"), you confirm that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Services.

If you are using the Services on behalf of a company, organisation, or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that case, "you" refers to that entity.

Description of Services

ORVYN provides premium digital platforms and software solutions for businesses, institutions, and industry-specific operations. The specific features, functionality, and scope of each product are described in the relevant product documentation and agreement associated with your subscription or licence.

We reserve the right to modify, update, or discontinue any aspect of the Services at any time, with or without notice. We will make reasonable efforts to notify active subscribers of material changes that affect their use of the Services.

• Web-based platforms and applications accessible via browser
• APIs, integrations, and developer tools provided alongside the platforms
• Support, documentation, and professional services where contracted
• Content management systems and administrative dashboards

Accounts & Access Credentials

Certain Services require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at info@orvyntech.net if you suspect any unauthorised access to or use of your account.

You must provide accurate, current, and complete information when creating an account. We reserve the right to suspend or terminate accounts that contain false or misleading information, or that violate these Terms.

• Do not share your account credentials with third parties
• You are responsible for all actions taken through your account
• Notify us promptly of any unauthorised use or security breach
• Keep your contact and billing information up to date

Intellectual Property

All content, software, design systems, source code, documentation, trademarks, logos, and materials associated with ORVYN and its products are the exclusive intellectual property of ORVYN or its licensors, protected under applicable copyright, trademark, and intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services solely for your internal business purposes. This licence does not include the right to:

• Reproduce, distribute, or publicly display our proprietary materials
• Create derivative works based on ORVYN software or design systems
• Reverse engineer, decompile, or disassemble any part of the Services
• Sublicence or resell access to the Services without our written consent
• Remove or obscure any proprietary notices or labels

Your own content and data uploaded to the Services remains your property. By uploading content, you grant ORVYN a limited licence to store, process, and display it solely as necessary to provide the Services to you.

Payment & Subscriptions

Fees for ORVYN products and services are set out in your order form, proposal, or subscription agreement. Unless otherwise stated, all fees are billed in advance on a periodic basis (monthly or annually) and are non-refundable except as required by applicable law or as explicitly stated in your agreement.

You authorise ORVYN to charge the payment method on file for all applicable fees. If a payment fails, we may suspend access to the Services until the outstanding balance is settled. Continued use of the Services following a billing period constitutes acceptance of the fees for that period.

• Prices may be subject to applicable taxes, which are your responsibility
• We will provide reasonable notice of price changes before they take effect
• Disputed charges must be raised within 30 days of the invoice date
• Annual subscriptions cancelled mid-term are not eligible for pro-rata refunds unless stated in your agreement

Data & Privacy

Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. We collect, use, and protect your data in accordance with that policy and applicable data protection laws.

You remain the data controller for any personal data you process through our platforms. ORVYN acts as a data processor in that context and will process personal data only in accordance with your documented instructions and our Data Processing Agreement, where applicable.

Acceptable Use

You agree to use the Services only for lawful purposes and in a manner consistent with these Terms. You must not use the Services in any way that could damage, disable, overburden, or impair the platforms or interfere with other users' access.

Prohibited activities include, but are not limited to:

• Transmitting unlawful, harmful, defamatory, or fraudulent content
• Attempting to gain unauthorised access to any system, account, or network
• Distributing malware, viruses, or any other malicious code
• Scraping, harvesting, or systematically extracting data without authorisation
• Circumventing any security, rate-limiting, or access-control mechanism
• Using the Services to build a competing product or service
• Violating any applicable local, national, or international law or regulation

Limitation of Liability

To the maximum extent permitted by applicable law, ORVYN and its directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunities, arising from your use of or inability to use the Services.

ORVYN's total cumulative liability to you for any claims arising under or related to these Terms shall not exceed the greater of: (a) the total amount paid by you to ORVYN in the twelve months preceding the claim, or (b) one hundred US dollars (USD 100).

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Termination

Either party may terminate the agreement governing your use of the Services in accordance with the cancellation terms set out in your subscription agreement or order form. Where no specific term is stated, either party may terminate with 30 days' written notice.

We may suspend or terminate your access immediately and without notice if you materially breach these Terms, engage in fraudulent activity, or if required by applicable law or regulation. Upon termination, your right to access the Services ceases and we may delete your account data in accordance with our data retention policy.

Sections relating to intellectual property, payment obligations for the period prior to termination, limitation of liability, and governing law shall survive termination of these Terms.

Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the Republic of Iraq, without regard to its conflict-of-law provisions. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Erbil, Kurdistan Region, Iraq.

Before initiating formal legal proceedings, you agree to attempt to resolve any dispute informally by contacting us at info@orvyntech.net. We will make good-faith efforts to resolve the matter within 30 days of receiving written notice.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or in-platform notification.

Your continued use of the Services after the effective date of any revision constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Services and notify us of your intent to terminate your account.

Contact

If you have any questions about these Terms, or wish to raise a concern relating to your use of ORVYN's Services, please contact us:

• Email: info@orvyntech.net
• Support: support@orvyntech.net
• Address: ORVYN, Erbil, Kurdistan Region, Iraq

For general support or product inquiries, please use our Contact page.